Working in a small company, our sales CRM has been based on a sophisticated system namely Outlook and several long Excel sheets. I have had a long on and off affair with ACT! which I could no longer really get to work for me.
I have recently decided to change our system and after reviewing several expensive software solutions including SalesForce(tm) I have decided to go with a pure online (web based) system.
Basically, we are always connected. Why should our CRM reside anywhere but the web?
After looking at several system I have decided to test run a website called www.freecrm.com
This San Francisco based service has a free (limited) version but more importantly has an excellent feature set - everything I want without too much junk I can't understand and use.
The "Pro" version is only $15/m per user.
I am still not completely sold (some early problems are occasional lag when working with the system as well as some bugs I already found). Still, the upside of this system is high and I intend to call the company and see how the problems can be addressed. I will keep you guys posted on the up and downside of the system.
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